leonguitar.com Privacy Policy

Leon Berkowitz ("LEON") is committed to protecting the privacy of your Personal Information (defined below). This Privacy Policy explains how LEON collects and utilizes Personal Information to enhance your experience during your use of leonguitar.com.

 

WHY DOES LEON COLLECT PERSONAL INFORMATION?

LEON collects Personal Information to improve the manner by which LEON operates and offers its products and services, communicates with you about those products and services, and provides effective, timely customer support when needed. LEON does not intentionally collect Personal Information from users under 13 years of age. LEON will not rent, sell, or distribute any Personal Information without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy.

 

WHAT PERSONAL INFORMATION DOES LEON COLLECT?

To access or download any of LEON’s products and services, including free downloads, you must create an account via LEON's online registration process. Information gathered during the registration process or when you access your leonguitar.com account, may differ based on the nature of the product or service and may include: name and email address, billing information, information concerning your use of the services, software downloaded, products and content purchased, accessed, downloaded and/or burned through LEON products or services (including, in the case of music products, tracks streamed or purchased), location information (such as zip code or postal code and country), computer configuration (such as operating system, connection speed, and peripherals), the IP Internet (IP) address and URL of the website that sent you to the LEON registration page, the types of peripherals (including portable media players) used by LEON products on your computer (to ensure that you have access to the latest fixes and patches for full compatibility with these devices), your device’s Unique Device Identifier (UDID), geographic location, demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information), and whether you logged into or out of an RI service, or changed your password or billing information (collectively, "Personal Information").


HOW DOES LEON USE YOUR PERSONAL INFORMATION?

LEON uses your Personal Information to:

 - Deliver to you and bill you for LEON products and services, and communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of premium content
 - Verify access rights to premium content or other access-restricted services and software, including for the purpose of supporting digital rights management software
 - Provide you with content, services, instructions, and a more personalized experience based on non-sensitive Personal Information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide;
 - Provide you with news, free newsletters, updates and special offers
 - Better understand how our products are used, including Web and mobile traffic patterns and what types of content are most popular with users of our products and services

 

WHEN AND HOW DOES LEON SHARE YOUR INFORMATION WITH THIRD PARTIES?

LEON does not share your Personal Information with Third Parties.


LEON may disclose relevant information about its customers to our contractors (e.g. a customer service contractor or a credit card clearing service) in order for them to provide specific services for LEON to better serve our customers. LEON's contractors are bound by contractual requirements to keep the information they process secure..

Also, LEON may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on LEON; (d) protect and defend the rights or property of LEON; or (e) act in urgent circumstances to protect the personal safety of users of LEON products or the public at large.

All credit card transactions are currently processed by PayPal(R). Any information collected by PayPal(R) is governed by the PayPal(R) Terms of Use and Privacy Policy.

LEON websites and products contain links to other websites and products. LEON is not responsible for the privacy practices or the content of such websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.
Obligatory or Optional Nature of the Requested Information

Some of the Personal Information collected by LEON is necessary to provide you with the LEON product you choose. and to optimize the delivery of audio and video data to your computer.

HOW DOES LEON SECURE MY PERSONAL INFORMATION?

LEON understands that it is a privilege to have you as a customer and uses reasonable measures to safeguard your personal information. LEON keeps customer’s financial information secure through a variety of industry standard protections including, use of systems to monitor and alert in the event of a network attack, physical security precautions, and video surveillance. LEON consumer payments and direct debit billing are processed through a tokenized system implemented by a secure payment processor; and, LEON does not store consumer credit card data on its servers. LEON uses Paypal as secure alternative payment providers.

Registering for a product or service allows you to tell us how or whether you want LEON to communicate with you. Generally, LEON sends e-mail about its products, content and special offers. You may opt out of receiving LEON marketing e-mails and/or newsletters by clicking the “unsubscribe” link at the bottom of any email you receive from leonguitar.com. Additionally, your online LEON account, accessed through the "My Account" link provided in emails and on LEON Web pages, enables you to select whether you wish to receive newsletters, marketing, promotional emails, and special offers. However, LEON may continue to send you e-mail about your account status or to inform you about critical technical service issues relating to your leonguitar.com account.

HOW TO ACCESS AND UPDATE YOUR PERSONAL INFORMATION

You may also review and update your account on the web at shop.leonguitar.com, by selecting "My Account," and logging in using your name and password.

When you access your account by logging in, you can update and/or make sure that your account information is accurate. You can also manage your preferences concerning receipt of newsletters and promotional emails.

If you have forgotten a username or password, there is a method to recover/reset forgottem password at shop.leonguitar.com in "My Account"

USE OF COOKIES

Cookies are pieces of text sent from a web server and retained by your web browser for purposes of storing site preferences. Flash cookies are functionally equivalent to browser cookies, but are managed via Adobe Flash's preferences, rather than the browser's preferences. Like other major websites, LEON uses cookies and flash cookies to provide you with a tailored experience when visiting its websites and using its products. LEON also uses cookies to understand traffic patterns on LEON websites. LEON treats any Personal Information that may be contained in cookies with the same level of confidentiality as other information you provide to LEON.

LEON does not require that you accept cookies; however, some functionality on its websites, its product purchase check-out process, and products and services may be disabled if you decline to accept cookies. You can disable cookies within your browser or set your browser to notify you and give you the option to decide whether or not to accept each cookie you receive. To disable Flash cookies, you will need to turn them off in Adobe’s Flash preferences by clicking here. For information on browser cookie preferences please click here. You may also change your cookie settings through preferences options in our products.


CHANGES TO THE PRIVACY POLICY

LEON may revise this Privacy Policy as needed to keep it up to date with LEON products, services and Web pages. "Updated" may be used to alert users to recent changes and to the date of the last update.

Last modified: May 03, 2013